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Privacy Statement

Belken Ross understands that you care how your personal data is used. We respect and value the privacy of all of our clients and we will only collect and use personal data as follows: 

 

 

Information About Us

 

Belken Ross Ltd is registered in Scotland under company number SC359379

VAT No:  973 5257 90

Email address:  isobel@belkenross.com 

Telephone No: +44 7802 201405 

What Does This Notice Cover? 

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data. 

For more information about our use of your personal data or exercising your rights as outlined above, please contact us.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. 

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. 

 

What Personal Data Do You Collect?

We don’t operate a subscription service – we only contact you by email if we feel you may be interested in a service that we provide.  We may collect some or all of the following personal data (this may vary according to your relationship with us). 

  • · Business Name; 

  • · Address; 

  • · Telephone number; 

  • · Social media handles; 

  • · Name; 

  • · Email address; 

  • · Job title/Profession; 

  • · Payment information; 

  • · Information about your preferences and interests; 

  • · Photographs/Videos. 

 

How Do You Use My Personal Data? 

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data. Your personal data will be used for the following purposes: 

  • Managing contact with you

  • Supplying our products and/or services to you 

  • Your personal details are required in order for us to enter into a contract with you 

  • Personalising and tailoring our products and/or services for you 

  • Communicating with you. This may include responding to emails or calls from you

  • With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and/or text message and/or post with information, news, and offers on our products and/or services. 

To be the best of our ability you will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003

How Long Will You Keep My Personal Data? 

We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we keep your personal, and the applicable legal requirements. Business records will be held on our database until a request is received to have them deleted, or the business is no longer trading. 

How and Where Do You Store or Transfer My Personal Data? 

We will only store your personal data in the UK which means it will be protected under the GDPR. 

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